Effective Date: 01/31/2025
Welcome to Delaware Hyperbarics (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, https://delawarehyperbarics.com (the “Website”) and interact with our services.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information when you interact with our Website, schedule an appointment, or use our services. This includes:
a) Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Appointment details
- Health-related information you choose to share (for consultation purposes)
- Payment information (processed through a third-party payment provider)
b) Automatically Collected Information
When you visit our Website, we may automatically collect information about your device and browsing activity, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the Website
- Referral sources
This information helps us improve our Website and user experience.
c) Third-Party Payment Information
We use a third-party payment processor to handle all payments securely. We do not store or process your credit card or banking details. The collection and use of payment information are subject to the third-party provider’s privacy policy.
2. How We Use Your Information
We use the information we collect to:
✔️ Provide hyperbaric therapy and related services
✔️ Schedule and manage appointments
✔️ Respond to inquiries and customer service requests
✔️ Process payments securely via a third-party payment processor
✔️ Improve Website functionality and user experience
✔️ Comply with legal and regulatory requirements
We do not sell or rent your personal information.
3. Disclosure of Your Information
We may share your personal information in the following limited circumstances:
- With Service Providers: We may share your data with third-party vendors that assist with appointment scheduling, payment processing, email communication, and Website analytics.
- To Comply with Laws: If required by law, court order, or regulatory authorities, we may disclose your personal information.
- With Your Consent: We may share your information with third parties if you provide explicit consent.
Third-Party Payment Processing
Our payment processing is handled by [Insert Payment Provider]. Please refer to their Privacy Policy for details on how they manage your payment information.
4. How We Protect Your Information
We take reasonable security measures to protect your personal and health-related information, including:
✔️ SSL Encryption – Secures data transmitted through our Website.
✔️ Access Controls – Limits access to authorized personnel only.
✔️ HIPAA Compliance – Ensures patient information is handled securely.
Despite our best efforts, no security system is completely foolproof. We encourage you to take precautions when sharing personal information online.
5. Your Rights and Choices
As a user of our Website, you have the right to:
✔️ Access and update your information – You may request access to or correction of your personal information.
✔️ Opt-out of marketing emails – You can unsubscribe from promotional emails at any time.
✔️ Request data deletion – Subject to regulatory and legal obligations, you may request deletion of your personal information.
To exercise any of these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust cookie settings through your browser preferences.
Types of cookies used:
✔️ Essential Cookies – Necessary for Website functionality.
✔️ Analytics Cookies – Help us understand how users interact with our Website.
✔️ Marketing Cookies – Used for limited promotional tracking (if applicable).
7. Third-Party Links
Our Website may contain links to third-party websites, such as payment processors or external healthcare resources. We are not responsible for the privacy policies or practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the updated effective date. Your continued use of our Website after any changes constitute your acceptance of the revised policy.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📍 Delaware Hyperbarics
34444 King Street Row B Lewes, DE 19958
📧 Email: [email protected]
📞 Phone: (302) 313-5555
By using our Website and services, you acknowledge that you have read and agree to this Privacy Policy.
