Pricing & Policies
Insurance & Payment Options
Policies & Guidelines
Discounts for Community Workers
We proudly offer special discounts for first responders and public service professionals, including Police Officers, Firefighters, EMTs, Teachers & Social Workers.
📞 Call us for details on eligibility and available discounts.
Payment & Package Policies
- Payment Methods: We accept debit and credit cards.
- Packages Are Non-Refundable: Once purchased, packages cannot be refunded but may be transferred to another individual who has completed an initial guided session.
- Sessions Never Expire: Unused sessions roll over into your next package.
Cancellation & No-Show Policy
We require 24-hour notice for appointment cancellations or rescheduling.
- Less than 24 hours’ notice: 50% of the session price will be charged.
- Less than 4 hours’ notice or no-shows: Full session price will be charged.
- Repeated cancellations or no-shows may require prepayment before booking.
If you need to cancel, please call or text (302) 313-5555 as soon as possible.
Late Arrival Policy
Arriving late may result in a shortened session to avoid disrupting other scheduled appointments. Full session charges still apply.
If a medical issue (such as difficulty equalizing ear pressure) prevents completion of a session, you will not be charged.
Card on File Policy
To ensure a seamless experience, we require a credit or debit card on file for:
- Convenient checkout
- Unpaid balances
- Late cancellations or no-shows
- You will always be notified before your card is charged. If you’d like to use a different payment method, please inform us in advance.
Minors & Parental Consent
- Clients under 18 years of age must have a legal guardian sign off on their treatment.
- Children under 14 years old must be accompanied by an adult inside the chamber.
- Accompanying adults must complete the same medical evaluation forms and purchase supplemental oxygen.
📞 Have Questions About Pricing or Policies?
Call us at (302) 313-5555 to discuss insurance eligibility, payment options, and treatment plans.